Terms of service
Welcome to Pramila! These Terms of Service govern your use of our website, products and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.
Business Information
Business Name: Pramila
Registered Location: Noida, India
Email: contact@pramila.shop | Phone: +91 9266748866
Eligibility & User Accounts
Account Registration
You may create an account to place orders, track purchases, and enjoy faster checkout. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Age Requirement
Our services are intended for users who are at least 18 years old. Users under 18 may use the website only with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from children under 13 years of age.
Orders & Payments
Accepted Payment Methods
We accept the following payment methods:
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Debit Card
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Credit Card
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UPI
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Paytm
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Google Pay (GPay)
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PhonePe
Payment Structure
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A minimum of 50% advance payment is required at the time of placing the order.
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The remaining 50% may be paid via Cash on Delivery (COD).
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100% COD orders are not permitted.
Pramila reserves the right to cancel any order if payment authorization fails or if fraudulent activity is suspected.
Shipping & Delivery
Service Area
We offer shipping across India (Pan India).
Shipping Charges
Shipping is free on all orders unless otherwise stated.
Processing & Delivery Timeline
Orders are generally processed and dispatched within 2–3 weeks. Delivery times may vary depending on location, courier service availability, and unforeseen circumstances.
Delays caused by logistics partners, natural events, or circumstances beyond our control shall not make Pramila liable for compensation.
Product Information & Pricing
We strive to ensure that product descriptions, pricing, and availability are accurate. However, errors may occasionally occur.
If we discover an error after an order has been placed, we will promptly notify you and offer the option to:
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Reconfirm the order at the correct price/details, or
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Cancel the order and receive a full refund of any amount paid.
We reserve the right to modify product prices at any time without prior notice.
Intellectual Property
All content on this website—including but not limited to text, images, graphics, logos, designs, and branding—is the property of Pramila and is protected under applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
Limitation of Liability
To the maximum extent permitted by law, Pramila shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
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Use or inability to use the website
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Delays in delivery
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Errors or inaccuracies in product information
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Technical issues or website interruptions
Our total liability, if any, shall not exceed the amount paid by you for the specific order in dispute.
Privacy Policy
We collect personal information such as your name, contact details, shipping address, and payment information for the purpose of:
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Processing orders
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Delivering products
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Improving our services
We do not sell or rent your personal data. Information may be shared with trusted third-party partners (e.g., logistics providers, payment processors) solely for order fulfillment purposes.
For detailed information, please refer to our Privacy Policy.
Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or related to these Terms or the use of our website shall be subject to the exclusive jurisdiction of the courts located in Noida, India.
Modifications to Terms
Pramila reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page.
Your continued use of the website following any changes constitutes your acceptance of the revised Terms.
