FAQ
Are Pramila’s outfits ready-to-wear or made to order?
All Pramila pieces are made to order because luxury deserves patience. Once you place your order, our artisans work their magic, ensuring every detail is flawless. Your outfit will be shipped within two weeks of ordering.
Do you accept returns or exchanges?
Returns? Not unless the outfit arrives damaged (and you let us know within **24 hrs of delivery**). Exchanges? Absolutely! You can exchange your piece for the same product within **7 days**, provided it’s unworn, unaltered, and in its original packaging.
How can I customize an order?
Customizing an order with Pramila is easy! You can adjust details like size, neck depth, or garment length by simply emailing us your personal measurements and specific requirements along with your Pramila order number at contact@pramila.shop.
If you’d like to customize a garment by design, reach out to us via email before placing your order, and we’ll work with you to bring your vision to life!
Where do you deliver?
Every corner of India. We offer **free shipping Pan-India**, so wherever you are, your Pramila masterpiece will find its way to you.
About us
Pramila is not just a brand; it’s a rebellion against the mundane. We’re here for women who prefer their outfits as extra as their mom’s guest list for a wedding. Every piece is handcrafted by skilled artisans across India who roll their eyes at mediocrity and instead weave magic. (Seriously, their attention to detail is unmatched—we’d get fired if they judged us.)
We’re about celebrating Indian heritage with a modern wink. Think intricate embroidery, lavish fabrics, and silhouettes so flattering they might just make your ex regret everything. Yes, it’s expensive—because good taste is.
Our clothes are **made to order** because *fast fashion*? No, darling. We believe in timeless, not disposable. So, while your friend’s generic lehenga is busy shedding sequins, yours will still be stealing the spotlight. And yes, every piece is packaged with love in India—because where else would you want such magnificence crafted?
So welcome to Pramila, where traditional meets badass. Dress like you own the room—because you probably do.